Terms & Conditions
Contact the online shop
Give us a call on +45 33 32 03 12 or write us an email on firstname.lastname@example.org if you have any questions or doubts about your order on the online shop.
All prices are in Euro and including Danish vat of 25%, unless otherwise stated.
Special info for Norway: Alle leveringer til Norge faktureres uten moms. Kjøper betaler først moms og innfortolling ved overdragelse av det bestilte.
MUNTHE accepts payment by Dankort, Visa, American Express, Maestro, JCB, Mastercard & Visa Electron. Payment will be debited and cleared from your account, on dispatch of the goods. MUNTHE Web shop encrypts all information with SSL (Secure Socket Layer) which means, that unauthorized persons will not be able to read your account number or other information during transaction trough PBS.We reserve the right to have the total amount of the order paid by bank transfeer to Sydbank, Denmark. The order will be shipped upon receipt of payment.
International Delivery: 10 EURO
Delivery out of Denmark with GLS Export
MUNTHE will deliver to you within 1-5 weekdays. We take the liberty of sold out goods and delayed delivery time from our suppliers.
As a customer you have the right to return items with manufacturing defect. Items will be accepted if the goods are sold and delivered with defects that appears, within a period of 2 years. The defect items must be due to material or manufacturing defects.
Cancellation and returns
We offer you 33 days to regret your purchase. If you regret your purchase in full, we will return the amount of the goods and delivery cost. We do not pay the return freight.
Any dispute between MUNTHE and the customer is subject to Danish law.
Return of goods
Items must be returned to the following address:
Grønnegade 10, 2.sal
1007 København K
CVR nr: 21848182
Please be noted we do not accept parcels returned by cash on delivery (COD).
On returning defect items please state clearly the reason, this will enhance the process. The parcel must contain a copy of the invoice/order confirmation. Please always send your package return as a track and trace delivery. Tracking will then be possible and waives any doubt that the parcel has been received by MUNTHE.
How to submit a complaint
Did we not live up to your expectations? If so, please contact MUNTHE first, and we will do everything we can to resolve your issue.
A complaint about a product or service purchased from us can be submitted to the Competition and Consumer Authority .
Please Submit your complaint here - http://ec.europa.eu/odr . When submitting your complaint, please enter our email address: email@example.com